Privacy Policy
Effective Date: July 1, 2026
Who We Are
Youthful Essence Medspa and Wellness Center is a medical aesthetics and wellness practice founded and operated by Julie Udoh, RN. We are committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, schedule appointments, or receive services at our practice.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or schedule an appointment, we may collect:
- Name
- Email address
- Phone number
- Mailing address (if applicable)
- Preferred service or treatment
Health Information
During consultations or before treatment, we may collect medical information necessary to provide safe and appropriate care, including:
- Medical history
- Current medications
- Allergies
- Previous treatments
- Treatment goals
- Other health information relevant to your care
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience. Cookies help us understand how visitors interact with our website so we can improve our services.
You may disable cookies through your browser settings; however, some features of our website may not function properly.
How We Use Your Information
We use your information to:
- Respond to enquiries and appointment requests
- Schedule and manage appointments
- Provide safe and appropriate aesthetic and wellness treatments
- Maintain clinical records as required by law
- Communicate regarding appointments, follow-up care, and treatment recommendations
- Send promotional emails or wellness updates if you have opted in
- Improve our website, services, and patient experience
- Comply with legal and regulatory obligations
HIPAA and Healthcare Privacy
Where applicable, Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state healthcare privacy laws.
Your medical information is used only as necessary to provide treatment, process healthcare operations, comply with legal requirements, or as otherwise permitted or required by law.
How We Protect Your Information
We take appropriate administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.
Our website uses Secure Socket Layer (SSL) encryption to protect information submitted through our contact and appointment forms.
While we strive to use commercially reasonable means to protect your information, no method of electronic transmission or internet storage is completely secure.
Sharing Your Information
We do not sell your personal or health information.
We may share your information only when necessary with:
- Trusted service providers who assist with appointment scheduling, website hosting, payment processing, or other business operations
- Healthcare professionals involved in your treatment, where appropriate
- Government agencies or legal authorities when required by applicable law
- Other parties when you have provided your authorization
All third-party service providers are expected to maintain appropriate confidentiality and security measures.
Third-Party Services
Our website may use third-party services such as website analytics, online scheduling platforms, payment processors, embedded maps, or social media integrations.
These third-party providers may collect information in accordance with their own privacy policies. We encourage you to review those policies before using their services.
Data Retention
We retain personal and medical information only for as long as necessary to provide services, fulfill legal and regulatory obligations, maintain medical records, resolve disputes, and enforce our agreements.
When information is no longer required, it will be securely deleted or destroyed in accordance with applicable laws.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request copies of your records, where permitted by law
- Withdraw consent to receive marketing communications
- Ask questions regarding how your information is collected and used
Certain rights may be limited where healthcare regulations require us to retain records.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
Medical Disclaimer
The information provided on this website is for informational purposes only and should not be considered medical advice. Medical recommendations and treatment decisions are made only after consultation with a qualified healthcare professional.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory obligations. Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Youthful Essence Medspa and Wellness Center
Phone: (240) 788-3694
Email: info@youthfulessencespa.com
Address: 126 Farmbrook Lane, Hanover, MD 21076